Help & support

Email support@mypeptideprotocol.app for account, access or billing help.

Sign in to your account

Use the email address you used to create your account. If signup asks you to confirm your email, check your inbox and spam folder, then sign in. You can request a password reset if needed.

Access Pro after checkout

Return to Settings in the same account you used for checkout. Pro activates when payment or trial confirmation reaches the app. If Settings still shows Free, refresh it after a short wait. Do not pay again to resolve an access delay; contact support.

Monthly includes a seven-day trial. Lifetime is charged once, without a trial. There is no download or activation code. To use another device, sign in to the same account.

Receipts and cancellation

Monthly customers can open Settings → Manage billing to review billing and cancel renewal. Check the email used for checkout for a receipt. If you need a receipt or cannot access billing, contact support. Never email your password or payment-card details.

Export your records

Every account can export dose logs, journal entries and purchase records from Settings as CSV or a print/PDF view.